Privacy
Last updated January 2026
INTRODUCTION
www.Rumble-Gym.com (the "Website") is owned and operated by LCUK Management Ltd ("we", "our" or "us"). We are committed to protecting the privacy of our users and customers. This privacy and cookie policy ("Privacy Policy") is intended to inform you how we collect, use, store and share your personal information, such as your name, email address, address and other contact details ("Personal Information"). Please use this Privacy Policy to help you decide whether and how you wish to use our Website and our products and services. Please take a moment to read it carefully.
All Personal Information is processed in accordance with the UK General Data Protection Regulation ("UK GDPR"), the Data Protection Act 2018 and, where applicable, the Privacy and Electronic Communications Regulations ("PECR").
If you wish to contact us about this Privacy Policy or our use of your Personal Information, you may write to us at: Rumble Gym, Ground Floor, Labyrinth Tower, Dalston Square, London E8 3GP, England — or contact us via the contact form on our Website.
LCUK Management Ltd is the data controller in respect of your Personal Information for the purposes of applicable data protection law.
WHAT INFORMATION DO WE COLLECT?
When you visit our Website, attend one of our venues or otherwise interact with us, we may collect the following information:
- Personal Information you choose to provide when registering for services, memberships, events, emails, newsletters, alerts or promotions.
- Payment information where you use our online payment facilities. Payment card details are processed securely by us or by our appointed payment service providers and are stored on an encrypted basis where applicable.
- Communications data, including the content of emails or messages you send to us, together with our responses.
- Technical and usage information relating to how our Website is accessed and used, collected on an aggregated or analytical basis.
- Your IP address, device identifiers, browser type and related technical information collected when you interact with our Website.
- CCTV footage recorded at our venues for the purposes of health, safety, security and crime prevention.
It is important that the Personal Information you provide is accurate and kept up to date. Please notify us of any changes to your details.
SECURITY OF YOUR INFORMATION
We take appropriate technical and organisational measures to protect Personal Information. However, transmission of information over the internet is not completely secure. While we do our best to protect your Personal Information, we cannot guarantee its security during transmission, and any transmission is at your own risk. Once received, we apply appropriate security measures to prevent unauthorised access, disclosure or loss.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use Personal Information to provide and administer our services, memberships, products and facilities; to process payments and manage accounts; to provide customer support and respond to enquiries; to send service-related communications and important notices; to conduct customer research and improve our Website, services and venues; to send marketing communications where permitted by law; to administer promotions, competitions or events; to ensure safety and security at our venues; and to comply with legal and regulatory obligations.
LAWFUL BASES FOR PROCESSING
We process Personal Information only where permitted by law. Our lawful bases include performance of a contract; compliance with legal obligations; our legitimate business interests (such as improving services, preventing fraud, ensuring safety and promoting our business); and your consent, where required (for example for certain marketing communications and non-essential cookies). Where processing is based on consent, you may withdraw that consent at any time.
MARKETING COMMUNICATIONS
We may contact you with information about new services, events or special offers that we believe may be of interest to you. Marketing communications will only be sent where permitted by law and in accordance with your preferences. You may opt out of receiving marketing communications at any time by using the unsubscribe link in emails or by contacting us via the Website.
COOKIES
Our Website uses cookies and similar technologies to distinguish you from other users, improve functionality, analyse usage and deliver relevant advertising. Cookies may be essential (necessary for the operation of the Website) or non-essential (such as analytics and advertising cookies). Non-essential cookies are only placed where you have provided your consent via our cookie management controls, in accordance with PECR and UK GDPR.
A cookie is a small text file placed on your device when you visit a website. Cookies allow a website to recognise your device and store information about your preferences or actions. Further information about cookies is available at www.allaboutcookies.org.
THIRD-PARTY COOKIES AND ADVERTISING
We work with third-party providers such as Google and Facebook to analyse Website usage and deliver advertising. These providers may set cookies or use similar technologies. For these purposes, we may share aggregated or anonymised usage data and pseudonymised identifiers (such as cookie IDs or hashed email addresses) to enable advertising delivery and measurement. Third-party providers act under their own privacy policies. Most browsers allow you to block or delete cookies via their settings, though disabling cookies may affect Website functionality.
SHARING PERSONAL INFORMATION WITH THIRD PARTIES
We do not sell Personal Information. We may share Personal Information with trusted third parties where necessary, including service providers supporting our operations (such as IT, payment processing, marketing and communications); professional advisers; purchasers or sellers in the event of a business sale or restructuring; and public authorities where required by law. All third parties are required to process Personal Information securely and in accordance with applicable law.
HOW LONG WE KEEP YOUR INFORMATION
We retain Personal Information only for as long as necessary for the purposes for which it was collected, including legal, accounting and regulatory requirements. Retention periods vary depending on the nature of the data and the purpose of processing.
YOUR RIGHTS
Under data protection law, you have the right to request access to your Personal Information; request correction or deletion; restrict or object to processing; request data portability; withdraw consent at any time where processing is based on consent; and lodge a complaint with the Information Commissioner's Office (ICO). Requests may be made via our Website contact form.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on the Website. Continued use of the Website after changes are published constitutes acceptance of the updated policy.
INTERNATIONAL DATA TRANSFERS
Personal Information may be transferred to and processed outside the UK or European Economic Area where necessary for business operations. Such transfers are carried out in accordance with applicable data protection laws and subject to appropriate safeguards to protect your Personal Information.